Glovenix ("we," "us," or "our") operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our store, we may collect:

• ✦Name, email address, and phone number
• ✦Shipping and billing address
• ✦Order details and transaction history
• ✦Payment information (processed securely via third-party providers — we do not store card details)
• ✦Device data: IP address, browser type, and cookie identifiers
• ✦Customer support communications

2. How We Use Your Information

We use your information to:

• ✦Process, fulfill, and deliver your orders
• ✦Provide customer support and resolve issues
• ✦Send order confirmations, shipping updates, and receipts
• ✦Improve our website, products, and services
• ✦Prevent fraud and ensure secure transactions
• ✦Send marketing emails — you can opt out at any time
• ✦Comply with legal and regulatory obligations

3. Sharing of Information

We only share your data with trusted third parties required to operate our business:

• ✦Shopify — our store platform
• ✦Payment processors (e.g., Stripe, PayPal)
• ✦Shipping and fulfillment providers
• ✦Analytics and advertising partners (e.g., Meta Pixel, Google Analytics)

4. Cookies & Tracking

We use cookies and tracking technologies to improve functionality, analyze traffic, measure ad performance, and personalize your experience. Tools may include Meta Pixel and Google Analytics.

You can disable cookies anytime in your browser settings. Note that some website features may not function properly without cookies.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure — we encourage you to use strong passwords and keep your account credentials private.

6. Your Rights

Depending on your location, you may have the right to:

• ✦Access the personal data we hold about you
• ✦Request correction or deletion of your data
• ✦Opt out of marketing communications
• ✦Request a portable copy of your data
• ✦Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at: support@glovenix.com

7. Data Retention

We retain your personal data only as long as necessary to:

• ✦Fulfill orders
• ✦Comply with legal obligations
• ✦Resolve disputes
• ✦Enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Services

We integrate with third-party services including Shopify, payment gateways, and shipping providers. Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies independently.

9. Children's Privacy

Our website and products are not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy regularly.

Contact Us

Questions about your privacy? We respond within 24–48 hours.

Response time: 24–48 hours